No soliciting, please

If you happen to contact our customer support, you know how friendly these guys are. Of course, they are. You are asking for the support, and that’s what they are here for – to support you.
Since the customer support hotline is the only number we publish, our support department also works as a really effective “firewall” that filters out 100% unsolicited telemarketing calls. All those soliciting and phishing callers, as well as smarties who want to talk to the CEO are directed to submit their requests via email for proper consideration. Skipping non-support – related calls allows the support team to concentrate on urgent support requests and billing inquiries.
Needless to say that an advanced calls screening and anti-spam technology is also in place, and that makes support team’s life easier.

So, what is the best way to get the most effective support? Nobody would give you a better answer than customer support portal creators. Each of our products has its own CRMdesk - based support portal to handle customer requests in the most effective way.