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October 2007

October 19, 2007

Try it before you buy it

Why are we always offering a free trial? Simply because we love our products and we really want to share them with you.
We believe that our systems are so good that you'll become addicted as soon as you try them.
We want you to make sure that your search is over and you finally found the right product and the right company to put your trust in - you simply can't afford to go wrong.
All of our products' free trials are fully-functioning production systems. Not only you may utilize them right away, but you may evaluate system responsiveness and stability as well.

While evaluating TeamDesk, CRMdesk or BUGtrack you'll have to determine whether or not our products quality is equally matched by the quality of customer support.

That's how we work, and we expect nothing less from other companies we are dealing with. What do we think about the company that doesn't offer a free trial? We assume that they are simply afraid of making a bad impression. And we are glad that we are not.

October 17, 2007

No Outside Investments

I really feel sorry for the VC. Intuitively, they smell a great potential here and keep trying to jump in. Unfortunately for them and fortunately for us, ForeSoft doesn't accept any outside investments. This is one of the fundamental company's principles and it helps to keep the company the way you like it – dynamic, innovative and rapidly growing.

October 02, 2007

No soliciting, please

If you happen to contact our customer support, you know how friendly these guys are. Of course, they are. You are asking for the support, and that’s what they are here for – to support you.
Since the customer support hotline is the only number we publish, our support department also works as a really effective “firewall” that filters out 100% unsolicited telemarketing calls. All those soliciting and phishing callers, as well as smarties who want to talk to the CEO are directed to submit their requests via email for proper consideration. Skipping non-support – related calls allows the support team to concentrate on urgent support requests and billing inquiries.
Needless to say that an advanced calls screening and anti-spam technology is also in place, and that makes support team’s life easier.

So, what is the best way to get the most effective support? Nobody would give you a better answer than customer support portal creators. Each of our products has its own CRMdesk - based support portal to handle customer requests in the most effective way.