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September 17, 2007

No outsourcing

ForeSoft doesn’t fell for the modern outsourcing trend, and this is a key of the company’s success.

We don’t outsource customer support (not even talking about development), and we’ll never do. All the software is produced in-house, and all the support is provided by ForeSoft employees. As a result, we are able to produce the cutting-edge software and provide the best-in-industry customer support. Another reason why we won’t ever consider outsourcing is security. You put your trust in us, and security of your data is our first priority.

One may think that giving up an outsourcing opportunity we are loosing potential savings. Maybe… But at least we are not loosing quality and as a result, we keep growing rapidly – year after year.

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Comments

I respect your views about not outsourcing. You would like to keep your development and Support team in-house. Outsourcing does not only mean you will get cheap labor, thousands of miles away from US with no guarentee of quality work. Yes due to the strong US currency outsourcing has got the name of cheap labor to a country like India. But we have laws, rules and regulations in place to provide our clients with same amount of value and reliability they are getting in the US. We just act as an extension to your team. We are not replacing your team. A product based company always has small work off and on for which your internal resources have a negative feel, with the amount of time, labor, training, and capitol required. That is when an offshore vendor comes in place. It is not always cheap resources miles away with no guarentee of quality work. Thank you.

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